Made an appt for 3 pedicures, when we get there they only have 2 people on staff. One of us had to sit and wait while the other 2 were done and then visa a versa. Didn't ask what shape we wanted the nails or even what type of pedicure. Nail tech dipped the clippers in the tub of water my feet soak in after using after using them. Hot stones used were not hot. Had to use a propped up hand fan to dry nails, not a lamp. Sub par service.